Shipping Policy

Shipping Policy

At Auto Ai (operated by The LOGIC.STORE LLC, registered in Wyoming, USA), we are committed to providing clear and transparent shipping information to our customers worldwide. Please review the following details before placing your order.


Order Processing

  • Orders are processed within 1–2 business days (Monday–Friday) after payment confirmation.

  • Orders placed after 5:00 PM (GMT-07:00, Mountain Standard Time) will be processed the next business day.


Delivery Timeframes

We currently ship to 93 countries worldwide. Estimated delivery times are as follows:

  • United States: 5–7 business days

  • Europe: 7–12 business days

  • Asia-Pacific: 10–14 business days

  • Rest of the World: 12–20 business days

(Delivery times may vary during peak seasons or due to customs delays.)


Shipping Costs

  • United States: Free shipping on all orders.

  • International Orders: Free shipping in most cases. Any applicable shipping costs or duties will be displayed at checkout.


Carriers

We work with trusted carriers such as FedEx, UPS, and DHL to ensure safe and timely delivery.


Order Tracking

  • Once your order has shipped, you will receive an email with a tracking number and courier link.

  • If you do not receive tracking details within 6 business days, please contact us at info@auto-ai-shop.com or call (307) 441-9302.


Delivery Issues

  • If delivery fails due to an incorrect address or refusal to accept the package, the return shipping cost will be deducted from your refund.

  • Please inspect your package upon delivery. If items are damaged, sign as “Damaged” or refuse delivery and contact us immediately.


Customs, Duties, and Taxes

  • International customers are responsible for any applicable customs duties, VAT, or import taxes.


Contact Information

Auto Ai (operated by The LOGIC.STORE LLC)
5830 East 2nd Street, Casper, WY 82601, USA
Phone: (307) 441-9302
Email: info@auto-ai-shop.com
Company Registration Number: 2024-001417197

Customer Support available 24/7 via email and phone.